At Zikcheltee, we aim to provide clear and straightforward shipping information so customers can understand the expected cost and delivery timeframe before placing an order. Please review the information below for orders shipped within the United States.
Shipping Area
We currently ship to addresses within the United States.
Order Processing Time
Orders require 2–5 business days for processing before they are shipped.
Processing time is separate from the shipping transit time. The total estimated delivery time therefore includes both the order processing period and the transit time associated with your selected shipping method.
Order Cut-Off Time
Our order cut-off time is:
4:00 PM Eastern Time (ET), Monday through Friday
Orders placed after the daily cut-off time may begin processing on the following business day.
Shipping Methods and Costs
We currently offer the following shipping options:
| Shipping Method | Shipping Cost | Processing Time | Transit Time | Estimated Total Delivery Time |
|---|---|---|---|---|
| Standard Shipping | $5.99 | 2–5 business days | 5–10 business days | 7–15 business days |
| Express Shipping | $19.99 | 2–5 business days | 2–6 business days | 4–11 business days |
The Estimated Total Delivery Time is calculated by combining the processing time with the estimated transit time.
For example:
Standard Shipping: 2–5 business days processing + 5–10 business days transit = approximately 7–15 business days total.
Express Shipping: 2–5 business days processing + 2–6 business days transit = approximately 4–11 business days total.
These timeframes are estimates and should not be interpreted as guaranteed arrival dates.
Free Shipping
Orders of $80.00 or more qualify for free shipping.
When an order meets the applicable minimum order value, the available free shipping option will be displayed during checkout.
Order Tracking
Once your order has been shipped, tracking information will be sent to the email address associated with your order.
You can use the tracking details provided in the shipping confirmation email to follow the shipment’s progress.
Shipping Address Information
Customers are responsible for providing complete and accurate shipping information when placing an order.
Please review your shipping address carefully before submitting your order to help prevent delivery issues caused by incorrect or incomplete address information.
Delivery Estimates
Delivery time consists of two separate stages:
Processing Time: The time required to prepare an order for shipment, which is 2–5 business days.
Transit Time: The time required for the shipment to travel after it has been handed over for delivery. Transit time depends on the shipping method selected at checkout.
The estimated total delivery ranges shown in this policy are based on these two periods combined.
Questions About Shipping
If you have questions about an order, tracking information, or our shipping policy, please contact us:
Zikcheltee
Address: 103 Overshot Dr, South Glastonbury, CT 06073, United States
Email: [email protected]
Phone: +1 (860) 781-8548
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM ET
Our customer support team will assist with shipping-related questions during the support hours listed above.