At Zikcheltee, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or communicate with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect different types of information depending on how you interact with our website, including:

Personal Information

When you place an order, contact us, or subscribe to communications, we may collect information such as:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Order details
  • Payment-related information provided through our payment processors

Website Usage Information

When you browse our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website interactions
  • Date and time of visits

This information helps us understand how visitors use our website and improve the overall shopping experience.

How We Collect Information

We collect information through several methods, including:

  • When you create an account or place an order
  • When you contact our customer support team
  • When you subscribe to email updates or marketing communications
  • When you browse or interact with our website
  • Through cookies and similar tracking technologies

How We Use Your Information

We use collected information for purposes such as:

  • Processing and fulfilling your orders
  • Providing customer support
  • Sending order confirmations and shipping updates
  • Improving our website, products, and services
  • Preventing fraudulent transactions and maintaining website security
  • Communicating with you about updates, promotions, or services when permitted

We only use your information for purposes that are reasonably related to your interactions with Zikcheltee.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website performance, and provide a better shopping experience.

Cookies are small data files stored on your device that help websites remember preferences and understand visitor activity.

You may adjust your browser settings to refuse or limit cookies. However, disabling cookies may affect certain website features.

Sharing Information With Third Parties

We may share your information with trusted third parties that help us operate our business, including:

  • Payment service providers
  • Shipping and fulfillment partners
  • Website hosting and technology providers
  • Analytics and marketing service providers

These service providers receive only the information necessary to perform their services and are expected to handle your information appropriately.

We do not sell your personal information to third parties.

Payment Processing

Payments made through our website are processed by third-party payment providers.

Zikcheltee does not directly store your complete payment card information. Payment providers process transactions according to their own privacy policies and security practices.

Marketing Communications

With your permission, we may send marketing emails about new products, promotions, or updates.

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those messages.

Even if you opt out of marketing communications, we may still send important transactional messages related to your orders, such as order confirmations and shipping notifications.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or storage method can be guaranteed to be completely secure. We encourage customers to protect their account information and use secure devices when accessing our website.

Data Retention

We retain personal information only for as long as necessary to provide services, complete transactions, comply with legal obligations, resolve disputes, and maintain business records.

When information is no longer needed, we take reasonable steps to remove or securely dispose of it.

Children’s Privacy

Zikcheltee does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us so we can review and take appropriate action.

Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

  • Requesting access to personal information we hold about you
  • Requesting correction of inaccurate information
  • Requesting deletion of certain personal information
  • Opting out of certain communications

To make a privacy-related request, please contact us using the information provided below.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

These rights may include:

  • The right to know what personal information is collected, used, or disclosed
  • The right to request deletion of personal information, subject to applicable exceptions
  • The right to correct inaccurate personal information
  • The right to opt out of the sale or sharing of personal information
  • The right to limit certain uses of sensitive personal information where applicable

Zikcheltee does not sell personal information as defined under applicable California privacy laws.

California residents may submit privacy requests by contacting us through the information below.

International Data Transfers

Your information may be processed and stored in locations where our service providers operate.

By using our website, you understand that your information may be transferred and processed in accordance with applicable privacy laws and the practices described in this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Zikcheltee

Address: 103 Overshot Dr, South Glastonbury, CT 06073, United States

Email: [email protected]

Phone: +1 (860)-781-8548

Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM ET